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contactdq | 1 year ago
Our mission has always been to democratize access to the power of the PSTN, and we've fought numerous battles (e.g., registered SMS) to make it easy for people to use our services and not be disadvantaged from other technologies (like pre-paid SIMs where no ID is required).
We are constantly trying to figure out ways to reduce friction for legitimate customers while preventing fraud on our platform, but increasingly, and especially with this NAL, we're being forced down a path of gatekeeping.
We don't think the FCC's decision was legally sound. It faces all sorts of challenges, including lack of statutory authority, violation of due process, and illegal rulemaking via enforcement, and we expect to challenge it in Appellate Court.
Pretty unhappy with Fred's post. Easy to play armchair quarterback.
This is not an easy problem to solve, and every step we take is an exercise in Type 1 vs Type 2 errors. Obviously, I think putting innocent people in prison (i.e. the blocking you experienced) is worse than letting a few guilty people free (i.e. bad actors through).
My Linkedin post is here where you can read my full post, replies, and even some legal analysis: https://www.linkedin.com/posts/dcasem_vague-rules-strictly-e...
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