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davecyen | 1 year ago

Very needed! I’ve worked on platform teams and API docs were always rushed last second to push out a release—-but in many ways they are the product.

Another pain point was creating guides/examples for integrating 3rd party tools. Could be worth exploring

discuss

order

prithvi2206|1 year ago

For sure. It can be challenging to inculcate a culture of treating docs as a product, but since great docs can drive revenue growth and bad docs can increase churn, it's a very important mindset.

In terms of creating guides/examples for third-party tools, do you have a particular use-case in mind? e.g. if you're something like Zapier with hundreds of connections?

davecyen|1 year ago

Re: 3rd party integrations, think glue code for enterprise platforms (I previously worked on the developer platform at Shopify).

For example, a guide to integrate Shopify's Storefront API with Sanity CMS. These are usually a marketing/product thing more than developer docs... and almost always become obsolete after the next release and forgotten about.

Would've loved to generate a bunch of these guides and then automatically keep them up-to-date with code examples, and help serve both purposes for growth and developer docs.

linkjuice4all|1 year ago

Have any of your customers provided case study information that would imply some reduction in churn or an increase in inbound leads or sales?