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morgante | 1 year ago
1. Methodical improvements mostly work to improve processes as they are. They don't delete processes that shouldn't exist.
2. Agency "empowerment" often means working with a lot of incumbent teams that are simply not suited to digital work and sinks way too much time/energy into stakeholder management.
USDS has done good work, but could have done a lot more if they were actually empowered.
[1] https://www.wethebuilders.org/posts/a-tale-of-two-effiencies...
filmgirlcw|1 year ago
Like, as someone who is generally fairly process averse, I’ve come to the conclusion that there is a huge middle ground between too much process that hampers getting things done and no process that leads to decisions that either break things, or worse, set disastrous acts in motion because basic checks or conversations with people who have more context didn’t happen.
I think if there was a good-faith attempt from the DOGE folks to audit and understand certain systems and processes, instead of gleefully dismantling and freezing programs, firing people, gleefully announcing how much money was “saved” (and often with incorrect amounts) and reflexively ripping on how terrible everything is, you’d probably get some cooperation from the people who have had to deal with bullshit bureaucracy. But that isn’t what happened.
What’s happened is akin to throwing the baby out with the bath water, all real security issues being completely ignored, under the guise that 19 year old crypto bros have the work experience, social skills, or common sense to foresee what is happening.
Governments are inefficient. That’s as much a feature as it is a bug. But with USDS in particular, you had people who left high paying jobs to work for the government because they wanted to make things better for democracy and the country. That is decidedly not the goal of DOGE employees, who want to out McKinsey McKinsey when it comes to just slashing and burning.
morgante|1 year ago
alephnerd|1 year ago
That's more of a Bain & Co speciality.
You bring in Bain to layoff the BUs McKinsey recommended your company build /s (kinda)
kevingadd|1 year ago
If DOGE were serious about increasing efficiency they'd be focused on process reforms. Instead they're randomly cancelling contracts, cancelling leases, and letting people go without doing the hard work of analyzing processes or analyzing organizations to figure out where the problems actually are.
It's like their philosophy is "if we cut one of the dog's legs off it'll suddenly become a more efficient runner".
morgante|1 year ago
Deleting processes somewhat randomly, then listening for the pain, is a pretty well-known technique for understanding and cleaning up legacy systems. Of course, it should only be used on systems where (temporary) failures are tolerable.
There are parts of the government where that is true, and parts where it is dangerous. The problem on both sides is assuming the same techniques should be applied across the entire government, when some services are indeed life-and-death and others absolutely should be deleted.
LoganDark|1 year ago
I think their philosophy is to replace the dog's legs with ones that run (only) where they want it to run.
aqueueaqueue|1 year ago
filmgirlcw|1 year ago
It’s easy to be efficient when you’re no longer providing any programs or services.
nonrandomstring|1 year ago
"Efficiency", which is an empty and practically meaningless word if you really examine it [1], was the cause celebre then too. And many of the perpetrators were charismatic and quite loved (Stirling was an archetypal British hero) up until the damage had been done and the trickery exposed.
[0] https://en.wikipedia.org/wiki/The_Mayfair_Set
[1] https://cybershow.uk/blog/posts/efficiency/
morgante|1 year ago
[deleted]
_DeadFred_|1 year ago
"We want the bureaucrats to be traumatically affected. When they wake up in the morning, we want them to not want to go to work"
https://www.nytimes.com/2025/01/11/books/review/administrati...