[nyreed]

The results page usually should flag up results which are outside of a normal range, and what that normal range is.

I think that should then be enough to know to Google "Low platelet count". The person may not know the significance of that immediately, true.

[bethanymarz]

Yes, it showed low platelet count, but no indication as to whether it was like "life-threateningly low" or just like, below baseline

[wholinator2]

Yes, that's a serious ux issue in modern test results. Instead of just a range there needs to be some kind of variance score. It can be presented simply like, 10% out of range, or, 20x lower than normal. Hell, even just a second range that says "critical, seek medical attention". Then you can judge how close to that line is worth going for. There just should be more information. It's all computers nowadays anyways, they could print thousands of words, send me a video explanation, they could do anything!