[larossmann]

This is interesting since I never had an issue with the loaner program, or apple making those tools available. The tech press had a field day laughing over that, but it wasn't anything professional repair people considered an issue. https://www.youtube.com/watch?v=9vhCaFW5xTk

I was quite aggravated that the tech press managed to put focus on the piece of kit they were sending people to fix devices, rather than on the real issue; telling distributors they're not allowed to sell us individual components that they would otherwise make available to anyone willing to wire them money for a large enough order.

The aggravation over the tools rental, to me, was always a nothingburger.