I happen to use Paddle. Happen because Stripe isn’t available in my country and Lemon Squeezy wasn’t around / was very new back then. It’s OK but it really irks me that they don’t really fight chargebacks. (I haven’t had many but the fee they throw on you automatically is so hefty for a B2C.)
Their V1 API (not Paddle “Billing”) is…not the best I’ve used.
The fees come from the bank and are the same on stripe so, that part is just how the game works.
I see the 'not fighting disputes' from both sides; as a vendor it sucks, but for paddle fighting them is a loose loose game, it would cost them say 50-200$ in time to handle each one and they get some of the liability for it too, also imagine paddle gets really good at fighting chargebacks - where do you think the fraudsters will go to process payments?
Agreed on the chargeback fee they really dont give a shit. I have learned to deal with their V1 API, it has a lot of weird quirks. Kinda wish they offered a better upgrade path to the new billing.
Lemonsqueezy is a lot more expensive than Paddle especially if you are EU based. Hidden fees and things like they only payout USD so you are paying exchange fees multiple times.
matt-p|11 months ago
I see the 'not fighting disputes' from both sides; as a vendor it sucks, but for paddle fighting them is a loose loose game, it would cost them say 50-200$ in time to handle each one and they get some of the liability for it too, also imagine paddle gets really good at fighting chargebacks - where do you think the fraudsters will go to process payments?
mezod|11 months ago
Sytten|11 months ago
omnimus|11 months ago