[a-r-t]

Hi Jeff, are there any plans to support dual-channel audio recordings (e.g., Twilio phone call audio) for speech-to-text models? Currently, we have to either process each channel separately and lose conversational context, or merge channels and lose speaker identification.

[jeffharris]

this has been coming up often recently. nothing to announce yet, but when enough developers ask for it, we'll build it into the model's training

diarization is also a feature we plan to add

[a-r-t]

Glad to hear it's on your radar. I'd imagine phone call transcription is a significant use case.

[ekzy]

I’m not entirely sure what you mean but twilio recordings supports dual channels already

[a-r-t]

Transcribing Twilio's dual-channel recordings using OpenAI's speech-to-text while preserving channel identification.