In Japan right now and I see a ton of automation everywhere, self checkout at grocery stores and restaurants, but what you also see is a live humanbeing assigned to the machines to help you if you have issues.
> In Japan right now and I see a ton of automation everywhere, self checkout at grocery stores and restaurants, but what you also see is a live humanbeing assigned to the machines to help you if you have issues.
Isn't that how self checkout happens in every part of the world that has self checkout? I'm failing to see what's special about self checkout in Japan.
Anecdotally, the staff:machines ratio is much lower here than I've seen in Europe or US, and they also just pay more attention, and are more proactive (you'll get staff at Muji making sure that you're aware that you can't check out tax-free).
The staff will also instantly materialize if they are needed to confirm you can buy alcohol, or there is some kind of problem; which is also not my experience elsewhere.
It's not a worldshattering difference, but it is noticeable.
throwaway150|11 months ago
Isn't that how self checkout happens in every part of the world that has self checkout? I'm failing to see what's special about self checkout in Japan.
klausa|11 months ago
The staff will also instantly materialize if they are needed to confirm you can buy alcohol, or there is some kind of problem; which is also not my experience elsewhere.
It's not a worldshattering difference, but it is noticeable.
OJFord|11 months ago
nicbou|11 months ago
yoyohello13|11 months ago