[natnat]

I remember software working really badly in the early 2000s, when Microsoft had an unassailable monopoly over everything. Then there were a bunch of changes: Windows started getting better with Windows 7, Firefox and then Chrome started being usable instead of IE, and Google and Apple products were generally a huge breath of fresh air.

Since then, Google and Apple products have become just as bad as Microsoft's. I think this is because the industry has moved towards an oligopoly where no one is really challenging the big players anymore, just like Microsoft in the late 1990s. The big companies compete with each other, but in oblique ways that go after revenue not users.