[pfoof]

I wouldn't necessarily call it debugging, more like "remote helpdesk". Either way, this is a brilliant way to "compress" instructions.

[jgrahamc]

It sort of was debugging because I'd written a ton of stuff for them in 1-2-3 (on site). This was their accounting system for a small business and I was "debugging" something rather simple: they weren't getting all the columns printed on their dot matrix.