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Proziam | 11 months ago

For a single user I would start pricing at $5/m on an annual subscription or $9 for monthly. Getting customers in the door and retaining them through the early product evolution cycles is the major hurdle in the early stages.

Beyond that, I would create an offering with 1-2 features tuned towards business customers. This kind of tool is a great knowledge management addition, and knowledge sharing is hugely valuable for business customers.

I'd price it the same per seat at the start ($5/m annual vs 9$/m monthly) and sell multiple seats at a time this way. If this works well, you will have found an existence proof of a highly lucrative customer group.

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kubeden|11 months ago

Appreciate the HN response too. $9 seems reasonable for me too.. kinda. Maybe for v1.5 when I have sharable collections. Wouldn't it be more reasonable to lure them in with a $5/m, no annual, and then up to $7 and $9 in two stages, introducing annual?

Proziam|11 months ago

The price sensitivity thresholds of your median customer is not likely to be a factor in this range.

What is a factor is 'getting a deal' and customer conviction. You want to give them an offer that makes them feel good about signing up immediately (increase conversion) and makes them feel like the product has substantial long-term value (induces post-purchase rationalization).

The annual plan with significant sale price accomplishes both goals, with the benefit of smoothing out your revenues and making it much easier to estimate your ROAS.