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cookiemonsieur | 11 months ago

> I run a B2B SaaS. Support costs is what eats you alive: in case of a complex B2B app anything below $40/month is unsustainable

I agree to an extent. But it largely depends on the complexity of your offering. If all you do is expose flat data through an API, you can maybe get away with an API Gateway x Lambda x DynamoDB combo, which would cost virtually nothing as the free tier is very generous.

Just my 2c.

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jwr|11 months ago

Well, but that API Gateway x Lambda x DynamoDB combo will not answer support E-mails, will it?

Especially with B2B, it's easy to underestimate the support load for non-technical issues.

cookiemonsieur|11 months ago

> Well, but that API Gateway x Lambda x DynamoDB combo will not answer support E-mails, will it?

How does that factor into the $40/month price point ?