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imroot | 10 months ago

Percepta was a company that was doing a lot of CV/ML in this space looking for shoplifting traits. They had a few paying customers before they were completely acquired by ADT Business. A lot of shoplifters use the PLU for bananas when tag swapping higher-ticket items at the self checkout, so, more than likely, they wanted to check that you were actually purchasing bananas.

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chneu|10 months ago

For a while a lot of grocery stores were randomly auditing self checkout. I haven't had it happen to me in a couple years though.

It always seemed to be random and coincided with Kroger doing the "scan as you shop" trial thing.

SoftTalker|10 months ago

As long as their losses on self checkout are less than the cost of paying cashiers and baggers they are happy.

rcxdude|10 months ago

The scan as you shop thing seems to be pretty heavily audited, which really removes the point of doing it, since it just slowed things down. I think when I tried it I put up with it for about 4 out of the first 6 shops winding up slower than just going through the self-checkout or a regular one because of the extra faff.

dustincoates|10 months ago

In France at the Monoprix chain, I'm randomly audited about once a month.

Which is doubly annoying, because I'm in that line to save time, and now I have to hunt down one of the employees who isn't paying attention or where they're supposed to be.

devoutsalsa|10 months ago

I regularly get flagged for review during self checkout at my local market. It occurred to me the other day that when a cashier handles the scanning, I don’t take on any risk. Now I have to do the checkout work myself, and if I do it poorly, I can go to prison. Welcome to the future!

phito|10 months ago

In Belgium, Albert Hijn, I get audited about half the time. It's pretty quick so I don't really mind, but it happens a bit too frequently to my taste.

kevin_thibedeau|10 months ago

You can just refuse that BS in non-membership stores. After payment, your debts are settled and the merchandise is your property. If they want oversight they need to eliminate self-checkout and staff their registers.

shmel|10 months ago

What is PLU?

SpaceNoodled|10 months ago

"Price Look-Up" - the 4-digit code you punch in for different produce items.

You probably need to eat more fruits and vegetables.