[3minus1]

I really don't think bad Product Manager's is a good explanation for the UI. Any big company like Netflix is going to heavily A/B test any and every change to the UI. They will only ever add things that boost metrics like engagement. You may not like the UI; it may annoy you, but you should have some appreciation for the fact that they are using sophisticated techniques to optimize for what they care about.

[senbrow]

Why should I appreciate a company's exploitative and extractive experimentation on its customers?

The cost of maximizing "value" for the company to the nth degree degrades the customer experience once it exceeds a certain threshold.

It's greedy tunnel vision that makes the world worse for everyone in the long term.

[margalabargala]

For real, what the parent is suggesting is like appreciating that the burglar who robbed me cared enough about stealing from me to spend a week parked on my street learning my schedule.