(no title)
sdflhasjd | 10 months ago
This means high volume low value sellers have little incentive to actually properly describe things or post correctly. A common issue I keep seeing is sellers using slower postage than paid for. You can immediately see from the tracking number, even if you wait 7+ days to submit feedback, you'll get a 'sorry' refund and the feedback is somehow 'addressed' without them going back in time and delivering it faster.
Online reviews are just a sham now, Goodhart's law etc as even if the reviews aren't fake, they're encouraged or incentivised from real customers. Look up any service provider on TrustPilot and it's the same: hundreds of 5-star reviews from people told to add a review just after signing up, a dozen 1-star reviews from bad customer service, and barely anything in between.
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