[chrisstu]

And guess who is paying for her mistake? Everyone except the perpetrator. That bank refund comes from somewhere.

[fakedang]

Exactly, which is why banks are loathe to approve such transfers in the first place. I'm wholly surprised that the banking ombudsman is able to force such transaction reversals.

[retube]

> wholly surprised that the banking ombudsman is able to force such transaction reversal

They can't force transaction reversals or clawbanks. They actually force the bank to take the hit.

[dtech]

In my country this is only possible if enough funds are in the target account (banks coorporate), it's not a general customer refund...

[graemep]

In the UK if the funds cannot be recovered the bank takes the loss for push fraud.

https://www.which.co.uk/consumer-rights/advice/what-to-do-if...

It has made banks very nervous about transfers as even payments to a legitimate business can be part of a a fraud (e.g. buy gold and hand it over to the fraudster for "safe keeping") and people have complained they have had problems making legitimate transfers.