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43920 | 10 months ago

My personal favorite UX-failure-of-the-moment in Teams: If I open the teams tab > Browse, it shows a big list of company-wide channels that I could join. There's a search box, but unlike any normal search box, it only does a prefix search, so if your channel is named "some test channel", and you search for "test", it doesn't find it! Several times I've given up at guessing the right channel name and had to ask coworkers to tell me the exact name in order to join.

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ethbr1|10 months ago

The number of new and novel ways companies (Microsoft and Apple specifically) have found to screw up search is mind boggling.

And we're not talking edge cases, just "It's been solved since the 60s" meat and potato use cases.

chii|10 months ago

> to screw up search is mind boggling.

it's because they hired "frontend" developers to develop these features, likely someone with little actual compsci experience, and have little to no room to make the feature and under a tight deadline.

esperent|10 months ago

Two of my team Channels completely vanished last week. Not in the recycle bins, just gone. The only way I knew was because I got a sync notification from Onedrive.

I contacted support two weeks ago. So far they have asked me to check the Teams admin recycle bin (3 days) and then the SharePoint recycle bin (7 day). I had shared screenshots of both of these in the initial support request, both are empty.

Only 3 people have admin rights in the company, one of us deleted the channels, and even if we did there's supposed to be a 93 day recovery window. But they're just....gone.

I asked for them to escalate 3 days ago. No reply.

foltik|10 months ago

My favorite bug (still unsolved!) is that maximizing the window on a video call only shows the top left quarter of the video feed. I have to manually resize the window to that exact region of my screen just to see someone’s full face or screen share. Nobody can fix it, my teams install is just stuck like this. Another one: when using airpods, everyone’s voices sound super slowed down, like the audio samples are being played back at half speed. Google meet and Slack huddles work fine. Cherry on top: sometimes the entire window just vanishes mid call (no video, audio, or any UI) but I’m still broadcasting. This isn’t just bad, it’s repeated complete failures of basic functionality that happen on the regular. Frankly, it’s the most incompetently written piece of software I’ve ever had the displeasure of using.

brookst|10 months ago

Your video window issue may be related to display scaling and/or video hardware acceleration. If you care enough, try tinkering with those settings in teams, windows, and your display driver (if it has them…).