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10 months ago
My personal favorite UX-failure-of-the-moment in Teams: If I open the teams tab > Browse, it shows a big list of company-wide channels that I could join. There's a search box, but unlike any normal search box, it only does a prefix search, so if your channel is named "some test channel", and you search for "test", it doesn't find it! Several times I've given up at guessing the right channel name and had to ask coworkers to tell me the exact name in order to join.
ethbr1|10 months ago
And we're not talking edge cases, just "It's been solved since the 60s" meat and potato use cases.
chii|10 months ago
it's because they hired "frontend" developers to develop these features, likely someone with little actual compsci experience, and have little to no room to make the feature and under a tight deadline.
esperent|10 months ago
I contacted support two weeks ago. So far they have asked me to check the Teams admin recycle bin (3 days) and then the SharePoint recycle bin (7 day). I had shared screenshots of both of these in the initial support request, both are empty.
Only 3 people have admin rights in the company, one of us deleted the channels, and even if we did there's supposed to be a 93 day recovery window. But they're just....gone.
I asked for them to escalate 3 days ago. No reply.
foltik|10 months ago
brookst|10 months ago