[Ocha]

I was patient and calm for 30 minutes trying to get same day flight after Turkish Airlines bumped me off my connecting flight and told me to wait 24h in airport for next one. They kept giving me different excuses why they cannot put me in airport hotel, why they can’t put me on a different airline that had flights and only gave me $12 food voucher. After yelling at them for 5 min I was booked on KLM flight departing in 2 hours.

You can have assholes on both sides and set up is already adversarial from the get-go

[whstl]

I once lost a flight home (I was overseas) because the website of a company said there was a connecting bus between the airports I should take. The bus wasn’t there. I naturally lost the flight and had a very heated discussion with the clerk who was insisting that the website I was showing wasn’t theirs because I found it via Google (it had the same domain).

It was solved when I found the same information in the email sent by them.

Suddenly the clerk was apologetic and pretended she misunderstood the situation.

There are definitely capital-A assholes in both sides, with people willing to lie through the teeth to someone stranded in a foreign country just to avoid some minor inconvenience.

[t_luke]

I’ve had the same experience on a flight. They said the plane was overweight and we couldnt travel. The person I was travelling with became extremely difficult. Then magically, it wasn’t overweight any more.

[ornornor]

TK is so heinous I will never ever fly them or go through IST ever again. I’ve been stranded 36 hours in IST, put in the shittiest hotel after queuing 3h for said hôtel and 3h again for a meal voucher that no restaurant accepts.

And they just plainly ignored me when I demanded later they compensate us for the cancelations as per the aviation rules. They did the same when our lawyer got involved.

I’ll never fly TK again and tell anyone whenever this came up. Look reviews up for yourself online, hundreds of people report being stranded, abused, and disrespected in IST by TK the way we were.

[TeMPOraL]

Problem is, if you start looking up reviews online, it might turn out that every single airline is about as garbage as everyone else.

It's the case with telcos. My pet theory is that there's a kind of stable equilibrium there, with competing telcos all doing the same dirty tricks and being bad to customers in the same ways, and they don't care about losing business, because people don't suddenly stop needing mobile phones or Internet, and thus, on average, for every lost customer that switches to a competitor, they gain one that switched from a competitor.

[netsharc]

Sounds like AirBnB support, hired to be as big as delaying fuckwits as possible so the company has to pay out as little compensation as possible.

[biotinker]

We had a very unpleasant experience with AirBnB support when we stayed in a house that it turned out was infested by bats, which we discovered when we awoke to bats in the bedroom.

For anyone unaware, bat bites are so small they are not detectable, and sleeping in the same room as one is sufficient to be considered a rabies exposure.

When we reported this to the local health department while dropping off a captured bat for rabies testing, they said that previous guests had also made similar complaints about the same house.

So despite numerous guests complaining about rabies exposures, AirBnB went back and forth for nearly 6 months afterwards before finally granting a refund.

[sokoloff]

I’ve had overwhelmingly good experiences with AirBnB, but I did have one place that I checked into in Vegas in July with the water shutoff. Support initially suggested that I stay there anyway, since it was only one night. I laughed and politely declined that “resolution” to my case and they eventually relented to refund my money.