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aqfamnzc | 9 months ago

The calculator is an extreme example, but I've wondered in the past if the reason they scrub everything is so you can't take the manufacturer part number to buy elsewhere. McMaster is undoubtedly more expensive in many cases, but the service they offer is consolidating a million parts into one catalog with CAD drawings, specs, etc. Hiding branding prevents you from taking advantage of that without making a purchase.

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daniel_reetz|9 months ago

I spoke to a McMaster web team member at a bar. They told me that the real reason there's usually no brand information is that they buy the same bolt (for example) from many different suppliers to guarantee availability.

They will only put a brand on a product (example: 3M DP420) when it truly comes from a single source and has special meaning/implications.

That said, I order tens of thousands of dollars of McMaster Carr items each year. They almost always come in packages from the OEM with OEM part numbers. So if I want more bolts like that, I just look at the box they were delivered in. The info is just not on the web interface.

20after4|9 months ago

It's pretty much the same business model invented by the Sears Roebuck Catalog. For many years everything was pretty much unbranded, then they created "White Label brands" like Craftsman (and a few others) which grew to become standalone consumer brands which have outlived the parent.