[tacon]

>Because without any form of regulation, the ISP has no requirement to honor that letter?

Is this your personal exerience, or are you making assumptions?

I would love to hear how this process possibly fails to unsubscribe anyone:

1. Go to your state's corporate website and get/buy the name and address of the corporate registered agent for your ISP or whatever. In Texas that costs $1.

2. Write or ask ChatGPT to write a demand letter that they cancel your service as of the date of your letter. If they don't, threaten to sue them in small claims court. In Texas, threaten triple damages under the Deceptive Trade Practices Act. (ChatGPT will help you write demands using the "laundry list" of deceptive acts.)

3. Send letter return receipt requested.

4. A lawyer on their side is now involved. They will never ever show up in any small claims court for this. And if they do, the judge is so on your side for this!

Heck, this works for a bunch of things, once you assert your rights. For example, I made a Coinbase account when they first existed and played with $10 of bitcoin. There it sat for six years or so, and then I tried to log in again. Their identity bullshit was demanding to use a phone number from an older phone and they stonewalled. So I sent a demand letter as above and, surprise!, my account was magically re-enabled for my $3 of bitcoin.

[autoexec]

You'd spend far longer in the post office and the courts than you would on the phone.

All the company has to do in that court room is show that you mailed the form to someone whose job has nothing to do with account services, or who doesn't even have access or authorization to access people's private account information, or that they tried and failed to reach you in order to verify your identify since they sure as hell won't cancel the account of someone and shut off their service all because an anonymous letter showed up somewhere nobody was expecting to get it. What a great way to DoS an enemy or competitor if that worked. Just mail off some letters to a few store's webhosts right before Christmas or black friday.

[insane_dreamer]

Why should it be so difficult to cancel a service?

[margalabargala]

It shouldn't be, but it is, and until someone else heads the FTC, so it shall remain.