[Meleagris]

This past weekend I was struggling to teach my 97-year old neighbor how to login to his RBC Bank account. It was an 11 step process!!! The state of technology in the Canadian banking system is abysmal.

Combine that with our cell providers, and it's a real problem. There's some cell providers like Public Mobile where you can't even opt into roaming. So SMS 2FA is never an option. [1]

[1] https://productioncommunity.publicmobile.ca/t5/Get-Support/T...

[ikesau]

Also to pay taxes, you have to type "CRA" into your bank's "Add Payee" searchbox and hope you pick the right result out of 5 different options that all have CRA in the title.

It's mind-boggling that this is the solution we've settled on.