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sgarman | 9 months ago

I tried to reach out to coinbase customer support to see if I was impacted. Once I wasted my time with the AI bot and got a human they were unaware of the breach. I was the first person to inform them about it.

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modeless|9 months ago

They emailed impacted accounts. Source: I was impacted

mns|9 months ago

Not sure what to say about that, I had an account with them, but I couldn't verify it, had email, phone and could be some sort of ID scanned - don't remember. Haven't used the account ever since and had nothing there, since January I have been getting regularly calls about my account being "compromised". This leak probably happened way earlier, because there was no way someone knew I had an account there and knew exactly the email I had with them.

lavezzi|9 months ago

I don't believe they did, and I also believe they have known about this issue for a long time, and they should have been required to disclose their mandatory 8k a lot earlier.

w-ll|9 months ago

Was this the general "Important Notice" email that went out this morning, or something more specific.

AustinDev|9 months ago

What was the title of the email? I got a generic looking email at 7AM EST this morning describing the breach.

rasz|9 months ago

You were read "Wow we didnt know about it, you are the first person talking about it to me" script line.

ycombinatrix|9 months ago

Maybe the actual first person got unlucky with a lazy customer support agent.