What really stands out is the difference in design philosophy. In London, the gates are normally closed and only open if your Oyster card is valid. In Tokyo, the gates are open by default and only close if your card fails. You don’t have to wait for doors to open and close every time—it just keeps the flow moving and feels way faster.
mitthrowaway2|9 months ago
They also have the display screens located farther ahead so you don't have to stop walking to see how much fare you were charged.
movedx|9 months ago
There's a degree of trust here, too. Trust placed on the consumer to do the right thing and pay. I'd also say there's an additional consideration being put forward by the operator: sometimes people just need a ride every now and then. I've been Japan three times now and I've seen several incidents of the guards letting people just walk through without a ticket because they explained some situation.
m-schuetz|9 months ago
suddenexample|9 months ago
astrange|9 months ago
Americans are often more rule bound than Japanese people (we have HOAs and Nextdoor), but we just don't respect transit systems as much because we think of them as gifts we give to the poor/mentally ill/homeless.
And then a lot of Americans have an anti-gentrification ideology ("rent-lowering gunshots" or "neighborhood character") which says that anything made for poor people must be kept old and dirty or else rich people will show up and take it away from them.
maxgashkov|9 months ago
Another interesting fact is that gates' actuators are not super rigid and it's completely possible to force enter not realizing in time your card has failed (you will be approached by station attendant though).
To summarize, culture may play a role but the main differentiator is the high traffic volume.
mmooss|9 months ago
robert3005|9 months ago
m463|9 months ago
I wondered about this and discussed it with an american friend who lived there for a couple decades and whose kids were born there.
He said that they talk about everything in school. They go through scenarios like stealing, and have long discussions in class. They will discuss what happens, how people feel and what is the outcome. so education.
On the other hand, I commented on the nice society with japanese citizens and they have counterpoints, like "japan is too slow to change" and the like.
Arn_Thor|9 months ago
numpad0|9 months ago