top | item 44015541

(no title)

lorenzotenti | 9 months ago

What really stands out is the difference in design philosophy. In London, the gates are normally closed and only open if your Oyster card is valid. In Tokyo, the gates are open by default and only close if your card fails. You don’t have to wait for doors to open and close every time—it just keeps the flow moving and feels way faster.

discuss

order

mitthrowaway2|9 months ago

It's a subtle but very impactful difference. Japanese faregates also typically have two sets of doors, allowing them to close in front of you whichever direction you are moving. So people can go through at a fast pace and very tightly spaced, and the door still closes in front of the correct person.

They also have the display screens located farther ahead so you don't have to stop walking to see how much fare you were charged.

movedx|9 months ago

You raise a good point here.

There's a degree of trust here, too. Trust placed on the consumer to do the right thing and pay. I'd also say there's an additional consideration being put forward by the operator: sometimes people just need a ride every now and then. I've been Japan three times now and I've seen several incidents of the guards letting people just walk through without a ticket because they explained some situation.

m-schuetz|9 months ago

I've went through gates without ticket several times for reasons like access to coin lockers or switching to the other track when I've entered the wrong one. Gate guards usually hand you a slip that explains the situation at the other gate or when leaving again.

suddenexample|9 months ago

That's only enabled by the difference in culture though, right? Japanese culture has a much higher emphasis on order and following the rules - I don't know that this "open-by-default" system would work in, for instance, the US.

astrange|9 months ago

Japanese transit-using society is old and middle-class; those are the kind of people who follow rules.

Americans are often more rule bound than Japanese people (we have HOAs and Nextdoor), but we just don't respect transit systems as much because we think of them as gifts we give to the poor/mentally ill/homeless.

And then a lot of Americans have an anti-gentrification ideology ("rent-lowering gunshots" or "neighborhood character") which says that anything made for poor people must be kept old and dirty or else rich people will show up and take it away from them.

maxgashkov|9 months ago

Please don't read too much into it. Outside of the peak demand at least here, in Kansai area, gates will close when they sense you approaching to indicate that you actually need to touch the card or insert a ticket. They stay open only if there is a continuous flow of passengers going one after another.

Another interesting fact is that gates' actuators are not super rigid and it's completely possible to force enter not realizing in time your card has failed (you will be approached by station attendant though).

To summarize, culture may play a role but the main differentiator is the high traffic volume.

mmooss|9 months ago

As I said in another comment, I've used US systems where you board the vehicle (bus/train) before paying, and bus drivers wave you past if you can't pay. On the train, you get a free ride to the next stop.

robert3005|9 months ago

You don’t have to wait for the doors to close to be able to scan your ticket in London Underground. The gate will stay open and let you through. It’s a little bit awkward since you have to approach as you scan your ticket leading to your hand lagging behind

m463|9 months ago

Japan has a fascinating environment. It is very uplifting. Japanese citizens do not seem to participate in crime.

I wondered about this and discussed it with an american friend who lived there for a couple decades and whose kids were born there.

He said that they talk about everything in school. They go through scenarios like stealing, and have long discussions in class. They will discuss what happens, how people feel and what is the outcome. so education.

On the other hand, I commented on the nice society with japanese citizens and they have counterpoints, like "japan is too slow to change" and the like.

Arn_Thor|9 months ago

In Hong Kong the gates are closed but spring into action much more quickly than in London (though a lot of MTR stations have turnstiles still)

numpad0|9 months ago

They probably needed that delay to hold back users while payment is processed. Japanese gates were likewise shaped as they are, originally, to buy time to read the magnetic tape tickets.