[lhamil64]

It sounds like we have a similar situation. I've been wondering if these kinds of glasses would work for me but it just seems like such a hassle to order a pair to try just to end up returning them if they don't work. I wish they were sold in a store that I could just walk into and try them for a minute.

FWIW, I use a monitor arm that's mounted on the front left side of my desk (my dad also modified my desk so this would work) so I can pull it as close as I need. It does mean I can't push it back to a normal monitor distance but I'm the only one using my PC so that's not a problem. Oddly enough, I recently got cataract surgery so now I have a lens that makes me focus further away, but now text is too small to read at that distance so I have to use readers to focus closer and use the arm.. seems a little silly but it mostly works out.

[godelski]

  >  I wish they were sold in a store that I could just walk into and try them for a minute.

I've constantly wondered why this doesn't really exist. Not even just with AR or VR but with lots of products. I thought that early on in the transition to more online purchasing that it was well understood that people were still visiting stores so that they can inspect items before purchase. There always seemed to be a weird perverse incentive where for a given store their online prices would be cheaper than those in store. Combined with wider selection of sizes and styles, it felt weird not to buy online, especially if you were not in a major city. Employees would even tell you this! Themselves being unable to just handle the "online" sale for you (baffling...). Malls offered a lot more business value than just facilitating direct purchases. They do a lot to build brands, loyalty, and advertise to customers.

Being a lanky kinda guy I could never find clothes in my sizes in store but it was still quite helpful to see the difference between certain materials and would often lead to buying a more expensive version than another. Without the stores, it just seems to make a market of lemons[0], and I think that's kinda apt given general consumer frustration. You can't rely on reviews and you can't rely on images or even product descriptions...

How the fuck am I supposed to know what I'm buying?

My hypothesis is that some bean counters saw that sales were plummeting in stores and concluded that they should then close them. Having the inability to recognize that the purpose of the store had changed, despite them likely using the stores in the new fashion themselves. Hard to make effective decisions if the only viewpoint you have is that of a spreadsheet...

[0] https://en.wikipedia.org/wiki/The_Market_for_Lemons

[20after4]

Several other factors probably pushing the bean counters:

  * Real estate in high-traffic areas, especially in malls (do those still exist?) can be extremely expensive.
  * With retail stores, shoplifting is the business's problem, after the switch to ecommerce, a lot of theft is shifted to being the customer's problem (porch pirates)
  * Customer service staff in the store are likely more expensive than outsourcing call centers and now AI is well on the way to cutting out most of those jobs.

So while I doubt they completely overlooked the value of a physical presence, they probably calculated that it's an acceptable tradeoff.

I think Apple does a really good job at blending their physical stores and their online business into a very seamless experience. Not many companies can operate at that level of excellence. Although I have many complaints about Apple's business practices, however, their retail stores and customer service experience are not among them.

[solardev]

Best Buy is actually pretty good these days. If you have a Micro Center in your area, they're even better. Both will price match Amazon.

[danparsonson]

> ...it was well understood that people were still visiting stores so that they can inspect items before purchase.

You have all the pieces but you're not putting them together.

Bricks and mortar stores cost money just to exist - rent, rates, staffing, etc. - and that's why they can't compete on price with online stores, which can just be giant warehouses with shipping. The online arms of some physical stores can benefit from the same economies as totally online businesses, leading to cheaper prices online even for companies with a physical presence.

How can a physical shop make any money if they are just treated as a gallery for browsing before the buyer heads to Amazon to get the item 10% cheaper? It's not bean counting, it's basic economics.

How the fuck are you supposed to know what you're buying, indeed - patronise physical businesses because you recognise the value in their existence, and understand that that's worth paying an additional premium for.

[toyg]

XREAL is on Amazon, and their return policy is pretty good.