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qcic | 9 months ago

I don’t see how that happened in this case. They were able to talk to someone and get it fixed.

discuss

The blog post was written NINE days after their first contact with apple support. "They were able to talk to someone and get it fixed" yes, after at least nine days of being locked out. This was all triggered by being 15 days late on a payment, because APPLE screwed up and didn't send a trade-in kit.

If you're ok with being treated that way, that's fine - I'm not.

homefree|9 months ago

Based on this post, I doubt Apple failed to send a trade in kit.