[michaelbacani]

I appreciate your perspective, and while I agree that owners often drive sales decisions, I have to disagree on the idea that they don't care how inspections are performed.

In our experience, owners do care because inspection practices directly affect the quality, consistency, and timeliness of the final reports delivered to their clients. These reports significantly influence client satisfaction and future business decisions.

We’ve spoken with end clients who receive these inspection reports, and they consistently tell us that the quality of the documentation plays a major role in their choice of consulting partner. So while integration with existing systems is critical, we also believe strongly that the usability and quality of the product matter, because they shape the company’s external image.