I agree that the The Future is not Real-Time, but I don't really think these are new phenomena (neither real-time technologies, nor the fact that they aren't The Future).
It's probably mostly just my age (37), but I feel like these things come and go on a cycle.
My first brush with realtime was having a pager in high school. Wow neat, my friends can get ahold of me even when I am out in the streets! Huh, lame, all these people have my pager number now, and it beeps all the time and I never know if it is worth calling back.
Then came ICQ. Most of my friends and college classmates were all over that shit. I never understood it: text chat only seemed interesting to me late at night when I was too stoned (or whatever) to focus on anything. It combined the annoying immediacy of a phone call with 10% of the communications bandwidth of actual conversation.
Then I got a cell phone, but by that time we had caller ID and other people had cell phones (as opposed to the pay phones that had been calling my pager), and so it was only a minimal intrusion because just glancing at it told me that I didn't need to take that call right now (95% of the time).
So it wasn't too annoying, until the phones started to bleat our plaintive little demands to read the "text messages" that they had become capable of. I disabled the service.
Eventually we got to where we have data service and pocket computers everywhere. (I love that btw.) So now tons of people are pecking out little bleeps on facebook and twitter pretty much constantly. I don't really get this behavior any more than I got ICQ.
I like reading realtime twitter bleeps, say, when I search for something, or perhaps when I go on twitter to read stuff (if I did that), but why would I want them at other times?
I feel like Clifford Stoll, sometimes, ranting in my cabin in the woods about how e-commerce is never gonna catch on. Especially when somebody "pokes" me on facebook. (Thankfully, I only see that when I log on every month or so to see my sister's latest baby pictures.) But... what does that even mean? Why would I want people to be able to "poke" me? Whenever they want? And seemingly purposefully devoid of any content other thank the fact of poking me? Crazy!
So I fully admit that I don't get this latest round of 'realtime', but the solutions are still the same as the last times realtime came around. Just arrange to deal with information on your own time.
You want your machines to get data in realtime; sure, why not? And it will be cool if, in the future, we do indeed "find ways to artificially stem the constant flow of information through algorithmic summarization."
But there's a simpler, manual way to stem the constant flow of demands on your time: just reject them, and deal with them later, at your own convenience, or perhaps never.
What exactly is it that makes that hard for some people to do?
I love having text communication. Generally, I view voice as a waste of my time. This is, I feel, the big disconnect between the younger generation and the older generation. I hear quite a bit "if you're going to spend 15 minutes texting, why not just call?" Because when I'm texting, I can set the phone down and do something else while waiting for a response. Voice is real-time, and very attention-demanding. Text slows it down a bit, condenses it, and waits for my response. I can prioritize it. There's no ending of a call and thinking "oh, I forgot to mention X", or sitting on the line trying to remember what you were going to say.
The only thing missing is a global "busy" status. I feel this is due to the lack of a globally unified text message (including IM and twitter) system. I don't think there's a polite way to kindly tell someone to urgently shut the hell up over text/IM, at least not that I'm aware of. The only annoyance I have with text communications systems is hearing "dingdingdingdingdingdingdingdingdingdingding" as someone sends me 15 messages in a row when I am unable to respond.
The future isn't real time. The past is. A phone call is. The future is sending information as quickly and painlessly as possible, and for "Gen Y", this includes text/IM. These services don't demand attention, beyond letting you know they're there. Then again, I grew up with AIM/MSN/ICQ, so again, I feel it might be a generational thing.
That's an interesting viewpoint, but it is your viewpoint.
I personally get a lot of value from real-time information sources - links to new software releases or bug fixes, updates on social meetings with friends, uploads of photos from vacations and the like. I want this information, the trouble is (as the article says) I can't be available to filter and process it 24/7. So I end up reading through lots of junk to mine the value from the stream. If someone wrote an algorithm that knew what I valued and filtered / built digests for me, that would be great! Saying I should just 'deal with it later' doesn't really help though, because later there's more stuff to filter.
Read the blog post that this post links to first, as it goes into more depth. I like the idea of the "slow web". That author, Jack Cheng, is exactly right about how we consume services. In this day and age of real-time updates and so forth, we are being pushed around against our will by technology. And at the end of the day, it means nothing. The idea of the slow web, it seems to me, is the idea that we have control -- over when we would like to get notifications, over when we want to respond, take action. We have control, because it's a tool instead of a slot machine. And that's what we should be designing technology to be.
You always have control. Some want control of receiving information the moment it happens. It will be these individuals that will drive real time.
I view this the same way people view sports. People that watch sports want it real time because everyone discusses it as it happens (or immediately after). If the media you are consuming is important to discussions in approximate real time, then it will be important to receive that media as it happens.
This obviously doesn't fit everything, sports is just an example where it does.
One thing we should ask: Do the people who let themselves be pushed around by data somehow "win" in some way? This would explain why the phenomenon persists even though it has downsides. How would we provide that benefit without the downside?
I didn't read the article. After scanning it to get the gist, I saved it in my Instapaper account for later digestion. Maybe I'll pull the article up on my Kindle in a few weeks if it still seems relevant.
Real-time is just a feature and it's here to stay. The problem is the amount of data available has exploded and the algorithms to sort/filter that data haven't caught up yet. But they will.
Take, for example, Facebook Top News. The benefit isn't that it's not real time, it's just that the algorithm for deciding what's top news isn't driven primarily by the post timestamp. In the future defaulting to Top News makes sense, but there's no reason that feed shouldn't be real-time. If a close friend gets engaged, I would want a notification about that as soon as possible. But I want Facebook to be smart about when it interrupts me.
The same is true for Twitter's weekly digest. I'd love to have the tweets Twitter picks out in real-time rather than only at the end of the week. I may not want to be notified in real time, but I wouldn't mind if they went in a special list I could browse every day. Basically whatever metrics Twitter uses to decide what are the best tweets for me, I want those applied is real-time, and when a story meets the threshold, let me know.
Yes, I agree this is what we should be working towards.
I use Facebook's 'starred friend' feature and that's helped a lot to filtering which updates I want to see. It's still not nearly custom enough though - it would be nice if I could rank 'event types' and 'friend-to-friend connection strength' myself to help the filtering a lot more. I always feel as if the automatic filtering in Top News is too general (i.e. based on update views/number of replies), instead of being specific to me.
I'm wondering how old the poster is because the future is of communication is probably going to be a lot more similar to how teenagers communicate today. The rest of us old people will continue to feel more alienated and overwhelmed. He very well may have predicted the future of old people communication. Similar to how we give simple cellphones to old people today so they don't freak out.
There's a lot of back-and-forth in this discussion about whether real-time communication is good or bad, and whether the responsibility for dealing with it lies with the content producer or the end user. I think the optimal solution lies somewhere in the middle: content producers need to be respectful of users' limitations (time, energy, attention, etc.) and users have to understand and communicate those limitations. Real-time communication is merely a tool, and like any other, it can be used well (for things like important events that are occurring now) or poorly (because who really needs to know instantly when an acquaintance listens to a new dubstep remix?).
The concept of the Slow Web is catching on precisely because, as technology has matured, the idea of real-time communications has become the default, and as a result, using nearly any service exposes you to a bombardment of information. Technologically, it's easy: something happens, so you immediately fire off an email or trigger a push notification. Why wait? Why bother implementing a queue or a summary when it's so simple to just do it now?
Yes, users can always opt out, but often doing so means you either have to opt out of the service entirely (thereby losing the ability to benefit from it at all) or that the service falls out of your consciousness because they have no setting between "firehose" and "off", and there are so many other things demanding your attention.
Especially when services are ad-driven, they want to find ways to keep getting your attention. Every time they notify you of an update and you load the page, that's an ad impression. Every time you're prompted to share something and it gets a friend of yours to sign up, that's a new data point for advertisers. They have a vested interest in pulling your attention away from whatever you're doing and back to themselves, and real-time communication makes that easier.
You can choose to ignore notifications or put them off until later, but the fact that they're sitting there with unread information is often difficult to ignore. The fear of missing out drives us to keep checking; the fact that every fifth or eighth or twelfth tweet makes us laugh or think is partial reinforcement that drives us to try to read every one. Opting out through willpower alone is more difficult than it seems for most people.
When I send a message or some other data to someone, like when I send something via FedEx, I'd like to know how long it's going to take to arrive. If it can be instantaneous, all the better. When the recipient chooses to read it is their business.
Real-time communications systems are quite valuable, in my opinion. Financial markets now rely on them.
But what I'd really like to see are more real-time operating systems for general use, by consumers. A real-time kernel makes computing very predictable. The time taken to complete a task can be accurately estimated before it is undertaken. Sometimes this is very useful. Sometimes the user might only want to do one or more single things at a time. Maybe there's a task I perform everyday and I want to be sure it will always take the same amount of time, each and every day.
In the real world, outside of computers, everyone knows "multitasking" is overrated. If you want results, it's better to be able to _focus_.
Maybe we might say the same for computers, in some situations.
When I send a message or some other data to someone, like when I send something via FedEx, I'd like to know how long it's going to take to arrive. If it can be instantaneous, all the better.
Why? Why do you care? As long as it arrives before the recipient can actually handle it, isn't it irrelevant?
Real-time communications systems are quite valuable, in my opinion. Financial markets now rely on them.
With disastrous consequences, some would claim.
Re:RTOS. The only thing it buys you is submillisecond scheduling, vs standard Linux millisecond scheduling. It doesn't mean the system is single-task, nor does it protect the task from being delayed by doing IO, which almost all tasks do (and if they connect to the internet, you can forget any kind of hard or soft realtime guarantees).
In the real world, outside of computers, everyone knows "multitasking" is overrated. If you want results, it's better to be able to _focus_.
For the most part, multitasking is not the problem. Application design and dependency on external systems is much more important. What's the point of having a single task running, if it's waiting e.g. for the DNS to resolve?
I think there's an interesting distinction between real-time from the point of view of the user and the technology/systems providing data to the user. I agree that in the future, communication services will be less real-time, allowing users to focus their attention on the task at hand rather than the distraction that is the latest email/text message/tweet.
However, I believe the systems that do handle this communications data will need to be increasingly real-time. There will be so much data that unless it is indexed and collated in real-time, it will be impossible to perform queries to sort through mountains of un-indexed data. I think computers will become more like intelligent agents, bringing things that require immediate action to our attention and filing/organizing everything else for our later consumption.
There are already services, such as News.me and Prismatic, providing these services for Twitter. In the future, I expect the idea behind these services to be closer to the norm rather than the exception they are today.
There seem to be an assumption that the prevention of distraction and “overcommunication” could only be made via technical means.
> On a daily basis, we’re exposed to hundreds of articles, tweets, emails and advertisements <…>
> We will find ways to artificially stem the constant flow of information through algorithmic summarization
It may be bad wording or misunderstanding, but I don't think we get exposed to it by some external force. There's a conscious decision one can make: which sources to check? how often? what to ignore?
I don't think the existence of technical tools and filtering algorithms would eliminate the need for these decisions.
Ways to control the flow of data rely on that data being there in the first place. I'm not sure what you mean by 'many technology pundits', so I don't know what you're referencing — but my impression of the recent debate has to do with the importance of the infrastructure not the quality of the tools. Clearly we need better tools, but they can't exist without the data itself.
I believe there's a fundamental tension between generating data in real-time and consuming information. The author is correct in thinking more focus is given to generating data compared to the effort in turning it into relevant, consumable information.
[T]he future is not real-time. Instead, we will find ways to artificially stem the constant flow of information through algorithmic summarization. We will find ways to bring information we are truly interested in back to us at a pace and time that is more manageable. Instant notifications will be reserved for those few precious individuals and apps that absolutely need our attention, rather than those that simply want it.
I agree, and expect the retreat-from-realtime to be fed both by technological innovations -- better ways to reorganize, filter, and reprioritize -- and by a cultural maturation/backlash.
Those services that "simply want" our attention, and use interface patterns to trick us into giving them incrementally more of it, will be recognized as abusive. Even the traditional reverse-chronological timeline, by its mixing of wildly different (and often repetitive) messages, tends to falsely signal more importance/urgency/novelty than is actually present. It's been an easy and familiar bit of interface 'sugar', but in the wiser future we may consider it as tacky as tabloid front-pages and cable/headline-news teasers.
[+] [-] veidr|13 years ago|reply
It's probably mostly just my age (37), but I feel like these things come and go on a cycle.
My first brush with realtime was having a pager in high school. Wow neat, my friends can get ahold of me even when I am out in the streets! Huh, lame, all these people have my pager number now, and it beeps all the time and I never know if it is worth calling back.
Then came ICQ. Most of my friends and college classmates were all over that shit. I never understood it: text chat only seemed interesting to me late at night when I was too stoned (or whatever) to focus on anything. It combined the annoying immediacy of a phone call with 10% of the communications bandwidth of actual conversation.
Then I got a cell phone, but by that time we had caller ID and other people had cell phones (as opposed to the pay phones that had been calling my pager), and so it was only a minimal intrusion because just glancing at it told me that I didn't need to take that call right now (95% of the time).
So it wasn't too annoying, until the phones started to bleat our plaintive little demands to read the "text messages" that they had become capable of. I disabled the service.
Eventually we got to where we have data service and pocket computers everywhere. (I love that btw.) So now tons of people are pecking out little bleeps on facebook and twitter pretty much constantly. I don't really get this behavior any more than I got ICQ.
I like reading realtime twitter bleeps, say, when I search for something, or perhaps when I go on twitter to read stuff (if I did that), but why would I want them at other times?
I feel like Clifford Stoll, sometimes, ranting in my cabin in the woods about how e-commerce is never gonna catch on. Especially when somebody "pokes" me on facebook. (Thankfully, I only see that when I log on every month or so to see my sister's latest baby pictures.) But... what does that even mean? Why would I want people to be able to "poke" me? Whenever they want? And seemingly purposefully devoid of any content other thank the fact of poking me? Crazy!
So I fully admit that I don't get this latest round of 'realtime', but the solutions are still the same as the last times realtime came around. Just arrange to deal with information on your own time.
You want your machines to get data in realtime; sure, why not? And it will be cool if, in the future, we do indeed "find ways to artificially stem the constant flow of information through algorithmic summarization."
But there's a simpler, manual way to stem the constant flow of demands on your time: just reject them, and deal with them later, at your own convenience, or perhaps never.
What exactly is it that makes that hard for some people to do?
[+] [-] freehunter|13 years ago|reply
The only thing missing is a global "busy" status. I feel this is due to the lack of a globally unified text message (including IM and twitter) system. I don't think there's a polite way to kindly tell someone to urgently shut the hell up over text/IM, at least not that I'm aware of. The only annoyance I have with text communications systems is hearing "dingdingdingdingdingdingdingdingdingdingding" as someone sends me 15 messages in a row when I am unable to respond.
The future isn't real time. The past is. A phone call is. The future is sending information as quickly and painlessly as possible, and for "Gen Y", this includes text/IM. These services don't demand attention, beyond letting you know they're there. Then again, I grew up with AIM/MSN/ICQ, so again, I feel it might be a generational thing.
[+] [-] davedx|13 years ago|reply
I personally get a lot of value from real-time information sources - links to new software releases or bug fixes, updates on social meetings with friends, uploads of photos from vacations and the like. I want this information, the trouble is (as the article says) I can't be available to filter and process it 24/7. So I end up reading through lots of junk to mine the value from the stream. If someone wrote an algorithm that knew what I valued and filtered / built digests for me, that would be great! Saying I should just 'deal with it later' doesn't really help though, because later there's more stuff to filter.
[+] [-] mcmire|13 years ago|reply
[+] [-] nahname|13 years ago|reply
I view this the same way people view sports. People that watch sports want it real time because everyone discusses it as it happens (or immediately after). If the media you are consuming is important to discussions in approximate real time, then it will be important to receive that media as it happens.
This obviously doesn't fit everything, sports is just an example where it does.
[+] [-] stcredzero|13 years ago|reply
[+] [-] mdonahoe|13 years ago|reply
"You should follow me on Twitter here."
[+] [-] davedx|13 years ago|reply
Did you expect the people who invented Facebook and Twitter to turn off their cell phones?
[+] [-] pwenzel|13 years ago|reply
[+] [-] bialecki|13 years ago|reply
Take, for example, Facebook Top News. The benefit isn't that it's not real time, it's just that the algorithm for deciding what's top news isn't driven primarily by the post timestamp. In the future defaulting to Top News makes sense, but there's no reason that feed shouldn't be real-time. If a close friend gets engaged, I would want a notification about that as soon as possible. But I want Facebook to be smart about when it interrupts me.
The same is true for Twitter's weekly digest. I'd love to have the tweets Twitter picks out in real-time rather than only at the end of the week. I may not want to be notified in real time, but I wouldn't mind if they went in a special list I could browse every day. Basically whatever metrics Twitter uses to decide what are the best tweets for me, I want those applied is real-time, and when a story meets the threshold, let me know.
[+] [-] davedx|13 years ago|reply
I use Facebook's 'starred friend' feature and that's helped a lot to filtering which updates I want to see. It's still not nearly custom enough though - it would be nice if I could rank 'event types' and 'friend-to-friend connection strength' myself to help the filtering a lot more. I always feel as if the automatic filtering in Top News is too general (i.e. based on update views/number of replies), instead of being specific to me.
[+] [-] pixie_|13 years ago|reply
[+] [-] laurenproctor|13 years ago|reply
[+] [-] rfreebern|13 years ago|reply
The concept of the Slow Web is catching on precisely because, as technology has matured, the idea of real-time communications has become the default, and as a result, using nearly any service exposes you to a bombardment of information. Technologically, it's easy: something happens, so you immediately fire off an email or trigger a push notification. Why wait? Why bother implementing a queue or a summary when it's so simple to just do it now?
Yes, users can always opt out, but often doing so means you either have to opt out of the service entirely (thereby losing the ability to benefit from it at all) or that the service falls out of your consciousness because they have no setting between "firehose" and "off", and there are so many other things demanding your attention.
Especially when services are ad-driven, they want to find ways to keep getting your attention. Every time they notify you of an update and you load the page, that's an ad impression. Every time you're prompted to share something and it gets a friend of yours to sign up, that's a new data point for advertisers. They have a vested interest in pulling your attention away from whatever you're doing and back to themselves, and real-time communication makes that easier.
You can choose to ignore notifications or put them off until later, but the fact that they're sitting there with unread information is often difficult to ignore. The fear of missing out drives us to keep checking; the fact that every fifth or eighth or twelfth tweet makes us laugh or think is partial reinforcement that drives us to try to read every one. Opting out through willpower alone is more difficult than it seems for most people.
[+] [-] absolute-ly|13 years ago|reply
Who says communication has to go over the web?
When I send a message or some other data to someone, like when I send something via FedEx, I'd like to know how long it's going to take to arrive. If it can be instantaneous, all the better. When the recipient chooses to read it is their business.
Real-time communications systems are quite valuable, in my opinion. Financial markets now rely on them.
But what I'd really like to see are more real-time operating systems for general use, by consumers. A real-time kernel makes computing very predictable. The time taken to complete a task can be accurately estimated before it is undertaken. Sometimes this is very useful. Sometimes the user might only want to do one or more single things at a time. Maybe there's a task I perform everyday and I want to be sure it will always take the same amount of time, each and every day.
In the real world, outside of computers, everyone knows "multitasking" is overrated. If you want results, it's better to be able to _focus_.
Maybe we might say the same for computers, in some situations.
[+] [-] icebraining|13 years ago|reply
I don't know, who?
When I send a message or some other data to someone, like when I send something via FedEx, I'd like to know how long it's going to take to arrive. If it can be instantaneous, all the better.
Why? Why do you care? As long as it arrives before the recipient can actually handle it, isn't it irrelevant?
Real-time communications systems are quite valuable, in my opinion. Financial markets now rely on them.
With disastrous consequences, some would claim.
Re:RTOS. The only thing it buys you is submillisecond scheduling, vs standard Linux millisecond scheduling. It doesn't mean the system is single-task, nor does it protect the task from being delayed by doing IO, which almost all tasks do (and if they connect to the internet, you can forget any kind of hard or soft realtime guarantees).
In the real world, outside of computers, everyone knows "multitasking" is overrated. If you want results, it's better to be able to _focus_.
For the most part, multitasking is not the problem. Application design and dependency on external systems is much more important. What's the point of having a single task running, if it's waiting e.g. for the DNS to resolve?
[+] [-] dfj225|13 years ago|reply
However, I believe the systems that do handle this communications data will need to be increasingly real-time. There will be so much data that unless it is indexed and collated in real-time, it will be impossible to perform queries to sort through mountains of un-indexed data. I think computers will become more like intelligent agents, bringing things that require immediate action to our attention and filing/organizing everything else for our later consumption.
There are already services, such as News.me and Prismatic, providing these services for Twitter. In the future, I expect the idea behind these services to be closer to the norm rather than the exception they are today.
[+] [-] goblin89|13 years ago|reply
> On a daily basis, we’re exposed to hundreds of articles, tweets, emails and advertisements <…> > We will find ways to artificially stem the constant flow of information through algorithmic summarization
It may be bad wording or misunderstanding, but I don't think we get exposed to it by some external force. There's a conscious decision one can make: which sources to check? how often? what to ignore?
I don't think the existence of technical tools and filtering algorithms would eliminate the need for these decisions.
[+] [-] state|13 years ago|reply
[+] [-] hcarvalhoalves|13 years ago|reply
[+] [-] Gambit89|13 years ago|reply
http://mattogle.com/archivefever/
[+] [-] weazl|13 years ago|reply
[+] [-] gojomo|13 years ago|reply
I agree, and expect the retreat-from-realtime to be fed both by technological innovations -- better ways to reorganize, filter, and reprioritize -- and by a cultural maturation/backlash.
Those services that "simply want" our attention, and use interface patterns to trick us into giving them incrementally more of it, will be recognized as abusive. Even the traditional reverse-chronological timeline, by its mixing of wildly different (and often repetitive) messages, tends to falsely signal more importance/urgency/novelty than is actually present. It's been an easy and familiar bit of interface 'sugar', but in the wiser future we may consider it as tacky as tabloid front-pages and cable/headline-news teasers.
[+] [-] gall|13 years ago|reply
[+] [-] dylanhassinger|13 years ago|reply
[+] [-] voxx|13 years ago|reply
[deleted]
[+] [-] lovecowboy|13 years ago|reply
[deleted]