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deepsharp | 9 months ago
This statement reflects a common (and dangerous) assumption in today's AI culture—that one can foresee all possible future conditions at design time—knowing the unknown unknows. Zillow’s AI was also "declared fit"... until COVID flipped housing dynamics and cost them half a billion. Tiger Global’s $17B loss followed a similar trajectory—confidence in pre-deployment testing, blindsided by real-world shifts....I can go on. But the good news is some communities, especially those deploying AI in the real world, have started to recognize this. For example:
"Autonomous systems must be able to operate in complex, possibly a priori unknown environments that possess a large number of potential states that cannot all be pre-specified or be exhaustively examined or tested. Systems must be able to assimilate, respond to, and adapt to dynamic conditions that were not considered during their design... This 'scaling' problem... is highly nontrivial." — Institute for Defense Analyses (IDA)
Until the broader AI/ML culture internalizes this gap—between leaderboard AI (wins in pre-defined benchmarks) and real-world AI—we'll keep seeing deployed systems fail in costly, unpredictable ways.
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