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swanYC | 9 months ago
We partner with Recall.ai (YC W20 https://www.ycombinator.com/companies/recall-ai) for our meeting infrastructure and we work closely with them to ensure the best possible experience for our users, including alignement with compliance standards.
On the SOC 2 type 2, GDPR, CCPA compliance, we're partenering with Probo (YC X25 https://www.ycombinator.com/companies/probo).
Happy to get more insights on the challenges you have in mind !
mlcruz|9 months ago
Right now we handle all of our recordings internally, since having a bot join our calls is a dealbreaker, but it is something that i'm going to take a closer look at. Your product is very interesting for our problem domain, but having a bot join our calls is a big no.
About the compliance recording:
Microsoft teams allows for two modes of call recording (https://learn.microsoft.com/en-us/microsoftteams/teams-recor...):
- Convenience recording- an ad-hoc recording of a call or meeting that a user starts and manages. For an overview of convenience recording, see Overview- Recording and transcription for Teams meetings and calls. -> This requires a bot to join the call
- Compliance recording-calls and meetings that are automatically recorded without user intervention and owned by the company, using a third-party solution. -> This does not require a bot to join the call. The audio is streamed directly to the server, no bot required.
It is somewhat painful to roll your own compliance recording bot without a third-party, but it is possible (even if badly documented).
smw|9 months ago
abxyz|9 months ago
“Works on all platforms, no meeting bots Granola transcribes your Mac's audio directly, with no meeting bots joining your call”
swanYC|9 months ago
scoot|9 months ago
Are you French by any chance, or is this a more general difficulty of the English language? (Only asking because I have a French colleague who makes the same mistake.)