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amsilprotag | 9 months ago

I stopped using duolingo regularly about a month ago. It's wonderful that Luis von Ahn says in interviews that he tries to prevent teams from cluttering the app, but it seems like he lost the battle. You can get 10+ pop-ups after a lesson. The friend feed is cluttered with meaningless achievements. The web app is tolerable, but the phone experience is miserable. But if you're behind a computer and keyboard, there are much more effective ways to learn. Busuu is a much warmer product on either device, with videos of native-language speakers to help with listening.

Duolingo has scaling and distribution. It makes no sense to scrimp for pennies on a product (e.g. English learning Spanish) that has millions of daily users. The AI radio lessons feel alienating and demoralizing compared to voice-acted stories, and the quality control is much worse.

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Aurornis|9 months ago

> It's wonderful that Luis von Ahn says in interviews that he tries to prevent teams from cluttering the app, but it seems like he lost the battle.

This is classic PR spin. Do one thing, publicly say you’re not doing it. Try to get the benefit of good intentions while doing the opposite.

The CEO doesn’t lose any battles with the product managers. He could reverse the changes in a matter of days by calling a meeting or sending an email.

What’s actually happening here is they Product Managers are responding to what gets rewarded at the company, which ultimately comes from the CEO.

amsilprotag|9 months ago

A CEO has the power to do anything, but employees have the power to collectively, quietly sandbag if they don't like the leadership. I think the AI effort led to a broad disillusionment, causing an unwillingness to put extra effort into their work. Across the company, everyone starts to take the path of least resistance. The CEO senses his influence waning and becomes more accommodating to avoid further morale death spiral. So situations can arise where a CEO would like a cleaner product (no one likes to ship garbage), but has lost the political capital to make it happen.