[sndean]

> a lot of people are just kind of shit at their jobs.

Is this similar to the Peter principle, though? And not that it is exactly that concept, but that book is from 1969. People have been making this observation for a while.

In this context, it's more comforting to really pay attention to very competent people. I had a home inspector spend ~5 hours on my house and was amazed by every little detail he discovered and documented, and how knowledgeable he was, etc.

[1] https://en.wikipedia.org/wiki/Peter_principle

[pm215]

Similarly, I like it when I occasionally see little bits of on the job training when I'm a customer -- the barista this morning teaching another about pouring latte art, the senior dentist nudging the trainee into what the right diagnosis was based on the symptoms I was reporting, that kind of thing. It's encouraging to see people caring about what they do and passing their skills on to other people who care about getting better.

[0_____0]

I was in New Zealand a couple of months ago and today something crystallized about my experience there - I consistently encountered people who were good at their jobs there.

They've got a shortage of people in the trades, but their tradies seemed highly professional and efficient, the folks at the bike shops were on point, the airport staff were quick to help and super informative (gate attendant explained visibility 'minimums'!)

[SamBam]

I think that observation stands in the US too -- there are certain professions where you're more likely to find someone who cares.

You mentioned bike shops. At least in my area (New England) every person I've ever seen working in a bike shop was competent and cared about working in a bike shop. (They weren't necessarily the nicest and most personable people, but that's a different story.)

Who works in a bike shop? Almost no one "ends up" there the way people usually "end up" at their jobs -- following the easy flow of high school to college to a bunch of interviews at marketing-adjacent (or whatever) firms and finally working where ever offers them a job.

You're only likely to even consider working at a bike shop if you want to work at a bike shop.

Wondering what the other "bike shop" jobs are now.

[codr7]

I worked several different SW roles in Norway last year, it was the opposite; I now suspect the entire country is simply faking it until they run out of oil.

[immibis]

I think New Zealand tends to follow the same trends of cultural rot as the rest of the Western world, but years behind, and therefore a bit weaker too.

[potato3732842]

Home inspection is basically the tradesman version of how real-estate developers and GCs pretty much all try getting their realtor's license and dabbling in that at some point in their career and then rage quit because smiling and pushing papers is below them.

Anyone capable of working at a higher level like that will quickly be up and out to somewhere they can get paid to work on that level. Peter principal in action.

[WalterBright]

> People have been making this observation for a while.

A lot longer than that. See C. Northcote Parkinson's books.