[pjbster]

Hard agree. (2) is all about building out the test suite; once you have this (3) becomes a cake walk.

I've worked in a lot of places where end to end testing is performed manually by a SIT team who absolutely do not like to re-run a test once it's been passed. These people hate the idea of (3) and will overestimate the costs to the PM in order to avoid having to do it.

[jbverschoor]

Time for a new team. Also sounds like your customers are the testers. In other words: fire the “team” (SIP)