[halpow]

I think that once a bug has been verified and keeps getting likes, it should not be closed.

If the user never responded to further questions, then absolutely.

What I see however is that maintainers themselves fight the bot removing the label and reopening issues. Over and over. Until they miss the notification.

[ryao]

Once the not-stale label is set, the bot ignores the issue and will not close it again. At least, that is how it works for the OpenZFS bug tracker.