[bitsandboots]

Over time I went from 0 doc, 0 automation to putting a lot of thought into both. Projects become a bit of a circus to maintain, and nobody can help you out of it if nothing is documented, and good luck when you forget.

Devs aren't the only problem here. In the few large companies I've been in, the assigned doc writers haven't made a net positive. It always takes me so much effort to walk them through what to write about and how it should be written to match how the users actually read and understand content that I end up writing it myself during such meetings. It's a bit of a living rubber duck exercise at times. I've grown to be a high paid doc writer that writes code too.