Thank you for putting in words what has been subconsciously annoying me about modernized windows applications. It seems like they are consistently worse with no recognizable improvements.
Who is to blame? Is it the UI people wanting a "clean" look or is it misguided UX people?
And then there are the apologists who attack anyone who calls for better, and almost the entire rest of the population... who
1. Don't take time to convey feedback
2. Can't find a way to convey feedback
3. Can't distill exactly why the product sucks and formulate feedback.
I just wasted a good portion of my afternoon trying to activate change-tracking in Word. The Word UI is an even bigger POS than the rest of Windows. I mean... it's a wonderland of baffling rabbit-holes, to the point where I'm laughing while typing this out because it seems like a prank. MS even eschewed their own File dialog in this thing, to replace it with a page that looks like hand-coded HTML without a stylesheet. Truly incredible.
So I took screen shots. I wrote up a detailed explanation as to why this is defective. And then I used MS's "Feedback Hub" (which vanishingly few people are going to find or bother with) to try to file a report. After typing it all out and attaching files...
"Something went wrong. Please try again later."
And of course it deleted all my work. And it has happened on four attempts throughout the day.
So when companies claim, gee, no one has complained before... it's just another mockery of the recipient.
It's cultural. The way things look are more important than they way they work. In fact its way way more important. People will almost always choose pretty and useless over not-as-pretty and functional.
But those are not exclusive. Look at the File "dialog" in Word now. Seriously, take a look at this mess and then see if that is "prettier" than a proper File dialog on ANY platform.
DidYaWipe|8 months ago
1. Experience
2. Aptitude
3. Supervision
And then there are the apologists who attack anyone who calls for better, and almost the entire rest of the population... who
1. Don't take time to convey feedback
2. Can't find a way to convey feedback
3. Can't distill exactly why the product sucks and formulate feedback.
I just wasted a good portion of my afternoon trying to activate change-tracking in Word. The Word UI is an even bigger POS than the rest of Windows. I mean... it's a wonderland of baffling rabbit-holes, to the point where I'm laughing while typing this out because it seems like a prank. MS even eschewed their own File dialog in this thing, to replace it with a page that looks like hand-coded HTML without a stylesheet. Truly incredible.
So I took screen shots. I wrote up a detailed explanation as to why this is defective. And then I used MS's "Feedback Hub" (which vanishingly few people are going to find or bother with) to try to file a report. After typing it all out and attaching files...
"Something went wrong. Please try again later."
And of course it deleted all my work. And it has happened on four attempts throughout the day.
So when companies claim, gee, no one has complained before... it's just another mockery of the recipient.
Eddy_Viscosity2|8 months ago
DidYaWipe|8 months ago