[Laremere]

The lack of including the before photo in the article says something. There was clearly real, albeit minor, damage done.

The fees seem high for such a small blemish. Automated rule enforcing systems are very frustrating to hit. They usually enforce good rules, but overly strictly and often trend into gotchas that are intentionally exploitive. (Eg, red light cameras that have reduced yellow light times.) I doubt the savings of those fees being put into renters who do leave damage marks will be passed on to those who don't.