[javitury]

Regarding Uber, I agree that their price transparency is very much appreciated.

However it's not rare to find bad drivers on Uber. On Christmas this year I took an uber from the airport, the driver had supposely arrived but he was nowhere to be seen. We called each other and I could hardly hear anything. After wasting about 30 minutes (and battery almost depleted) we finally found each other. It turns out he didn't know how to speak English or the local language. He had two phones, one he used to call a colleage who could (barely) translate english for him, the other phone he used to talk to clients, and both phones were placed mic-to-speaker to bridge the calls. What about the extra time that the driver wasted? I was billed for it and I had no way to dispute it. I could only report this behavior in a review to a driver that didn't seem to be him (was the main driver subletting his account?).

[anonzzzies]

I had very bad drivers on Uber, but I do give them low ratings, complain to Uber, ask for refunds or refuse to go depending on the level of bad. I had a driver a few months ago on saturday morning: 'don't get in on the left, someone vomited out of the window last night'. Yeah that's shit and can happen but it's the next day, you went out without cleaning. Didn't get in and complained. Come on people.

Generally I still had much nicer uber drivers than taxi drivers. What do I do if a normal cabby is a shit? With uber I get to vote 1 star AND I will get my money back the same day. That's not happening here with the normal taxis: you can complain, fill forms, and maybe, after you expire of old age, your family will enjoy that 10 euros refund.

[javitury]

I agree with you, uber is a good 1st option. In my previous comment I wanted to remark that it's not flawless, but I think we are on the same page about this as well. It pays off to keep alternatives in mind when things seem to go sideways (request another driver, use a taxi, be more vocal ...). Also travelling makes me tired and then I just let issues slide