A friend of mine is senior management at one of these companies. His life has been a real nightmare trying to get things back on track - there are so many interconnected systems that they needed to get back up 'clean' and running just to get their normal business running, let alone the online side. And he's not even directly responsible for any of this, but it's all so embedded in a modern retail business that if something like this happens it's your problem to deal with to a degree. The stress caused by this sort of thing is immense.
mtkd|7 months ago
How is it not the responsibility of senior management at a major retailer to ensure an exploit at a vendor can't take the whole house of cards down?
Many other major enterprise clients out there are all over vendor security/compliance ... auditing and reauditing vendors to minimise chance of this happening or worst-case, if does happen, containing it and recoverying quickly
djaychela|7 months ago
I think you may be misunderstanding their organisation layout - his job is entirely to do with the quality of the products that they offer (and he's very good at it). He's nothing to with sales or online or any of that, but part of the 'normal' retail chain that people would never think goes anywhere this stuff. But their systems were all taken out because of this.