[takklz]

Same thought I had. Almost everything piece of technology that I use is broken in some way. UI bugs, connection issues, missing obvious features, missing non obvious features that might be specific to me, terrible UI, etc etc.

If AI is so useful that it can fully replace engineers or other humans, why aren’t products next level amazing?

If the barrier to entry for these high margin tech companies becomes so low that they no longer even need employees, isn’t the next step to compete on quality?

[crop_rotation]

Because products never become next level amazing. Hardware got so fast and yet most software keeps getting bloated. Given a choice between writing near perfect software and cramming more features, almost all companies cater to more features (except in some rare domains or cases). Both because the latter is easier and because that's what people demand (not by their words but by their expressed preferences).

[supertrope]

The market has reached an equilibrium of the minimum quality a business can get away with before customers switch away. Customers usually prioritize time to market or price before quality. There’s still a niche for excellent quality tech but you will pay much more for it.

[drewbeck]

1. Software issues are not merely technical, they’re human. Someone has to care about the issue and prioritize it and get it fixed. 2. Many products don’t compete on software because there are more substantive market forces at play.

AI won’t fundamentally alter either of these facts.