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asdf6969 | 7 months ago

Everyone hates calling and apps give customers a list of restaurants with menus to browse. Restaurants also do all of their in-restaurant management with software (why not paper? ask them idk) which I assume has some integration with the app.

I can imagine some type of open protocol that lets them self-host an order service though, or at least an open solution that’s hosted by many providers and many separate apps. That would be nice for everyone

discuss

order

Yeul|7 months ago

I remember when McDonald's didn't have kiosks. Human interaction with a fast food worker is vastly overrated. Both sides hated it.

b112|7 months ago

Maybe we should all make the world a better place, suck it up, and just call?

Maybe making the world a better place, means human interaction and less automation.

pizza|7 months ago

Say what you will but customers pay to not suck it up

Dylan16807|7 months ago

There's no reason this software has to be expensive. I'd rather fix the software in this case.

And phones in particular suck when you involve real-world connection quality and accents.

asdf6969|7 months ago

That would make my own world worse