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iforgotpassword | 7 months ago

To add to the pile:

- The web client doesn't load any images/media anymore for me in new sessions. I log in, I cross authenticate with another client, no images load. At work I've a very old browser session going and everything works.

- We host synapse at work to explore feasibility. Been going on for about 9 months now. Public profile lookup is disabled. This breaks inviting anyone from our company from another server, when the inviting user is using element. Because element tries to query the user info first, and if that fails with an unexpected error code, it will not allow you to continue sending the invitation. There's obviously an issue open for months now, where multiple people suggested they just add a warning that it couldn't check if the user exists, with a "continue anyways" button, but the devs prefer to come up with idiotic excuses why that would be a bad idea.

I did some quick research myself then, and it looks like the profile lookup is relayed through the server of the inviting user to the server of the user to be invited. The inviter's server converts any http error code from the invitee's server that is "not valid" to a generic error, that element then chokes on, here: https://github.com/element-hq/synapse/blob/1920dfff40ad10780...

i.e. Only 404 is valid, according to code and comment there.

But IN THE SAME FUCKING SOURCE FILE, they return a 403 if profile lookup is disabled: https://github.com/element-hq/synapse/blob/1920dfff40ad10780...

Can't get any better than this I guess. Cobbled together bullshit. I hope my company will consider this experiment failed soon and switch to slack or something. Anything.

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kuschku|7 months ago

> The web client doesn't load any images/media anymore for me in new sessions. I log in, I cross authenticate with another client, no images load. At work I've a very old browser session going and everything works.

That sounds like something with authenticated media has gone really wrong.

Do the fetch requests for the media fail, or does it not even attempt to make the requests? Is there an error message in the logs?

Regarding the invite issue, could you please clarify in which versions of element (web/desktop, android, iOS, elementX) you've seen the issue, and in which dialogs (search for user, create new room, invite users to existing room)?