(no title)
etbebl | 7 months ago
I think the fundamental problem here is that nobody trusts brands anymore because we have been trained by strategies like market segmentation and private equity cost cutting that the vast majority of brands don't consistently indicate quality. That product A could be fine and a very similar-looking product B could be horrible, and any company or even product could become shit at any moment. Breyers in the US is a great example - they sell real (though still watery) ice cream in the cartons that say "naturals," and all the other very similar looking cartons are full of crap artificial frozen dairy dessert. They had a very strong brand, and they decided it was time to cash out that brand goodwill by cheaping out, but deceptively so they could ride it out for a few decades, at which point who cares?
This has led to a situation where companies don't make any attempt anymore to gain a reputation for the quality of their products, because it's futile to convince the public that they can trust you. And also, they have to compete much more equally with alphabet soup brands on Amazon making the absolute cheapest version of products at the lowest margins (and labor costs). So why would anyone make a better lightbulb that no one will buy because it's $2 more expensive?
figassis|7 months ago