[sathackr]

If you have a problem they take 4 weeks to fix it all while you're paying $50+/day for a rental car that they will fight you tooth and nail on reimbursing.

One local dealer refused to honor under warranty the work another dealer did.

If you have any damage (even minor cosmetic) they will blame that on your issues regardless of relativity.

(I have a Hyundai that's had the ICCU replaced once, the ABS IEB twice, and the low-voltage battery 3 times, two of the 3 times on my dime. All on a less than 3-year-old car with less than 100k miles)

The company has been miserable to deal with compared to my past experiences with other brands.

[steveBK123]

Everything I've heard of their dealers & service departments are what keep me away from their EVs. On the one hand, performance/looks/fun factor to price, they are a pretty good value. On the other hand, if I were to spend $70k on an Ioniq 5N, I would have expectations of service which they are clearly not going to meet. So at that pricing level, its back to BMW EVs.

[sathackr]

fwiw I've heard from others that their experience with Kia has been much better. That seems hard to believe since Kia is owned by Hyunday.

I definitely expected more Hyundai when I bought the most expensive EV they had to offer at the highest trim level available.