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asoneth | 7 months ago

I hear this complaint about designers wanting radical redesigns or chasing trends, but the actual UX designers I've worked with seem to prefer spending time on usability testing, eliminating workflow steps, clarifying hierarchy, making consistent design systems, that sort of thing. True, some of them make things too minimal or rearrange the layout for minimal gain.

However, in my experience the mandate to drastically redesign a product or "make it look more modern" have always come from sales and/or product owners, and in turn they're driven by competitors and customer choices.

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JohnFen|7 months ago

Well, whoever is responsible, there's far too much "change for change's sake" going on. And the vast majority of those changes are degradations of the user experience.