One of the great thing about that book was how he described checklist failure, when best practices checklists from one institution didn't generate the same results because the people in the receiving institution weren't bought into all the items within the checklist and it was just something to click through and get done.
Indeed. It’s actually one of the books that influenced me the most. It’s squarely in the middle of a Venn diagram of psychology, systems thinking, project management, neuroscience, healthcare, technology, productivity, and problem solving.
adolph|7 months ago
jtrn|7 months ago