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TheJCDenton | 7 months ago

Very informative, thank you. I was about to buy one of their products but this made me pause.

What you think would be the alternative in Europe ?

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mariusor|7 months ago

Basically the same things happened to my tuxedo also. With the addition of having to change batteries once a year, because it would drop to half it's factory charge, which wasn't really sufficient. I also gave up on them when they wanted so much money for a screen change (which died after about 3-4 years).

I've replaced it with the new framework 13 inch, which so far works well, but I've only had it for 4-5 months. ( well, but not perfect, because the new AMD AI CPU has issues with suspend on linux)

blacksmith_tb|7 months ago

That's a shame, I got a 13 w/ the previous non-AI AMD 7 7840U in April, and it's been rock-solid running Pop_OS. I wondered at the time if I should have waited for the newer CPUs...

ekianjo|7 months ago

at least with framework you know exactly how much the replacement parts will cost ahead of time.

wyldfire|7 months ago

> issues with suspend on linux

Oh? I'd seriously considered buying the 13 w/this AMD CPU and I guess I naively thought it would be ideal. What sort of problems with suspend are you seeing?

lhl|7 months ago

Slimbook (Spanish OEM) basically sells the same ODM designs as Tuxedo and is an option. They have a few cobranded (KDE etc) versions that contribute to the development teams.

Otherwise at this point I believe the Framework laptops have pretty solid Linux support and is a good option if you're ok w/ so-so battery life.

kfl|7 months ago

There is StarLab https://starlabs.systems although they don’t make ARM laptops if that’s what you are asking for.

abound|7 months ago

While StarLabs has shipped products before, I'd be careful with them. That StarFighter laptop was supposed to ship years ago, and I don't think any have been delivered yet. Here's a Reddit thread [1] from three years ago saying delivery would be in a few months.

[1] https://www.reddit.com/r/linuxhardware/comments/yjuahx/star_...

dangus|7 months ago

Don’t bother with these. In my eyes the gold standard for Linux laptops is Framework or Lenovo.

pentamassiv|7 months ago

Unfortunately I don't know about a good alternative from Europe. I'd probably get a Framework if my device stops working. They seem to work hard at upstreaming things and use Linux standards. They also connected with the GNOME foundation, so there might be some collaboration in the future

homebrewer|7 months ago

https://entroware.com from the UK gets mentioned here and there, but I think they don't do any software development at all, and only repackage OEM laptops.

atoav|7 months ago

I am running a tuxedo since 6 years and I am still happy with it. Had to use their support once to replace the cooling assembly because one of the fan bearings started to ger noisy after 5 years of 24/7 use, the replacement was 100 Euros for the whole copper+heatpipe+two fan assembly. The machine is still outperforming many other machines that exist today and the sceeen is one of the best I have seen (OLED).

Software side was smooth sailing as well.

mixmastamyk|7 months ago

NovaCustom had a discussion on here recently and uses dasharo coreboot.