Yep. Everyone I know who bought a Samsung anything (TV/Phone/Washer/Dryer) last time said it's their last Samsung product. Samsung sure know how to piss off customers.
Well, I dunno. I've seen it as a lesser evil compared to many others.
In ye olden times I had such a horrible time with my cheapo Samsung when trying to upgrade it from Android 1.5 to 2.1 that I swore it'd be my last Samsung, and it was, for well over a decade. During that time I went through some iPhones and a handful of the most popular alternative Android brands.
Since the thread is about Android I'll focus on that. Every manufacturer was hamstrung by one or more of the following issues:
- Subpar hardware
- Difficult and slow RMA process where your device flies around the globe for repairs
- Software bloat, just like Samsung, but from a country I trust even less (China vs SK)
- Very infrequent updates (if you are lucky enough to get them at all), especially once a newer model is out
Now since this thread is about bootloaders this is probably a hot take, but I spend enough of my time troubleshooting stuff at work, so when I use my phone I want it to "just work" and not have to play some stupid anti integrity protection cat and mouse game to access my bank's app. So the last two are not solved with an open bootloader.
Samsung on the other hand has in recent years given me the "just works" experience on decent hardware, paired with frequent updates. And while their authorized repair shop might not be in my city, it is at least in my country and just a train ride away.
That being said, the nerd in me is disappointed in this move, and the recent EU ruling that forces manufacturers to actually support the stuff they sell for a reasonable time even after it's off the shelves might change things for the better w.r.t. other manufacturers.
I've got a Samsung dryer and when it had a fault with the door sensor they got it fixed pretty quickly. I had better service from them than Bosch or Miele - I replaced a Bosch dryer when I was totally fed up of trying to organise Bosch to fix it and being told it was at least a 6 week wait - Samsung half the price, and surprised us that it is a better dryer (faster, easier to use etc).
I don't love their phones, though my wife has one. However, again on the service front, when my samsung S7 had a problem they fixed it pretty quickly. When my iPhone 5 came with the wifi not working it took weeks to convince Apple that it was actually broken and get a replacement.
All anecdotal of course, and probably varies a lot by location and over time.
It's actually incredible how consistent they are with it. I'm hesitant to buy a foldable or a display from them for this very reason, even though I'd be otherwise interested.
Is the alternative really better overall. We upgraded to a samsung fridge last year from two consecutive cheapo-chinese-local walmart-brands and it was worth every penny. It will pay itself in energy savings in less than two years.
I think their phone in the high end is the best phone on the market, unless ios is a requirement for you. Also, I bought a Samsung AC and really like the smart features. Really nice integration with Alexa too.
samsung is the only smartphone manufacturer that still makes phones (though not many) with all the features I want: microSD slot, dual physical sim, side-mounted fingerprint reader, headphone jack, nfc, and regular (long-lasting) security updates
they also have service centers pretty much everywhere in the world, so I can always get my phone fixed (for a reasonable price, as a result of their ubiquity) if and when I inevitably break it
would I also prefer the option to unlock my bootloader? yes. if I'm honest with myself, is it a deal-breaker? sadly, no, I no longer use custom ROMs
They seem to skip some years when bringing updated models to the US for some reason, but Sony Xperia phones check most of these boxes. I have an Xperia 1 V that I use as an app dev test device and as a backup phone and have found it pretty nice. The hardware feels great and their Android build isn’t nearly as junked up as Samsung’s. I’m always surprised they aren’t more popular.
> samsung is the only smartphone manufacturer that still makes phones (though not many) with all the features I want
Not to mention the built-in EMR stylus. That makes such a difference in using the device, I cannot believe they are not more common. And they are a terrific backup for the not unusual case of a broken screen being unresponsive.
Those 300 people include some experts at spiritual warfare which will guarantee that all involved in this decision will reincarnate into durian fruits in the next life.
What do you use? Samsung are anti-consumer but none of the other big phone manufacturers seem to be much better (and historically at least Samsung's flagship phones have been pretty good hardware-wise).
Same here. I got so tired of fighting "the system" that wanted to manage everything, and post-updates meant mire wasted time switching off bloat/features I didn't need.
crinkly|7 months ago
cudder|7 months ago
In ye olden times I had such a horrible time with my cheapo Samsung when trying to upgrade it from Android 1.5 to 2.1 that I swore it'd be my last Samsung, and it was, for well over a decade. During that time I went through some iPhones and a handful of the most popular alternative Android brands.
Since the thread is about Android I'll focus on that. Every manufacturer was hamstrung by one or more of the following issues:
- Subpar hardware
- Difficult and slow RMA process where your device flies around the globe for repairs
- Software bloat, just like Samsung, but from a country I trust even less (China vs SK)
- Very infrequent updates (if you are lucky enough to get them at all), especially once a newer model is out
Now since this thread is about bootloaders this is probably a hot take, but I spend enough of my time troubleshooting stuff at work, so when I use my phone I want it to "just work" and not have to play some stupid anti integrity protection cat and mouse game to access my bank's app. So the last two are not solved with an open bootloader.
Samsung on the other hand has in recent years given me the "just works" experience on decent hardware, paired with frequent updates. And while their authorized repair shop might not be in my city, it is at least in my country and just a train ride away.
That being said, the nerd in me is disappointed in this move, and the recent EU ruling that forces manufacturers to actually support the stuff they sell for a reasonable time even after it's off the shelves might change things for the better w.r.t. other manufacturers.
jemmyw|7 months ago
I don't love their phones, though my wife has one. However, again on the service front, when my samsung S7 had a problem they fixed it pretty quickly. When my iPhone 5 came with the wifi not working it took weeks to convince Apple that it was actually broken and get a replacement.
All anecdotal of course, and probably varies a lot by location and over time.
perching_aix|7 months ago
catlikesshrimp|7 months ago
perryizgr8|7 months ago
bjord|7 months ago
they also have service centers pretty much everywhere in the world, so I can always get my phone fixed (for a reasonable price, as a result of their ubiquity) if and when I inevitably break it
would I also prefer the option to unlock my bootloader? yes. if I'm honest with myself, is it a deal-breaker? sadly, no, I no longer use custom ROMs
cosmic_cheese|7 months ago
jjani|7 months ago
dotancohen|7 months ago
sva_|7 months ago
That stopped from S21 on.
> side-mounted fingerprint reader
It is in the screen since S10?
> headphone jack
Not since S20.
Just speaking of the Galaxys of course.
Der_Einzige|7 months ago
NoboruWataya|7 months ago
M95D|7 months ago
Sunspark|7 months ago
FerretFred|7 months ago