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oc1 | 7 months ago

They know this psychology. This dark pattern is intentional so you will use their costly service less.

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hn_throwaway_99|7 months ago

I don't think this counts as a "dark pattern". The reality is that these services are resource constrained, so they are trying to build in resource limits that are as fair as possible and prevent people from gaming the system.

const_cast|7 months ago

The dark pattern isn't the payment pattern, that's fine. The dark pattern is hiding how much you're using, thereby tricking the human lizard brain into irrationally fearing they are running out.

The human brain is stupid and remarkably exploitable. Just a teensy little bit of information hiding can illicit strange and self-destructive behavior from people.

You aren't cut off until you're cut off, then it's over completely. That's scary, because there's no recourse. So people are going to try to avoid that as much as possible. Since they don't know how much they're using, they're naturally going to err on the side of caution - paying for more than they need.

aspenmayer|7 months ago

> prevent people from gaming the system

If I sit down for dinner at an all-you-can-eat buffet, I get to decide how much I’m having for dinner. I don’t mind if they don’t let me take leftovers, as it is already understood that they mean as much as I can eat in one sitting.

If they don’t want folks to take advantage of an advertised offer, then they should change their sales pitch. It’s explicitly not gaming any system to use what you’re paying for in full. That’s your right and privilege as that’s the bill of goods you bought and were sold.

hshdhdhj4444|7 months ago

Besides the click mazes to unsubscribe I’m struggling to think of a darker pattern than having usage limits but not showing usage.

The dark pattern isn’t the usage limit. It’s the lack of information about current and remaining usage.

Timwi|7 months ago

The dark pattern is not telling users how much they've used so they can't plan or ration.