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matthewshere | 7 months ago

I really appreciate you calling this out, and I'm genuinely sorry for the bad experience. The wording was misleading, and we should have been much clearer.

To be transparent, when we started, the AI model costs quickly became unsustainable with purely free usage. We had to introduce a paid model to cover these costs and ensure we could keep the service running and improving. It was a difficult decision, and we clearly fumbled the communication.

We've since added a free trial with credits for every new user. I know we made a poor first impression, but I hope you'll consider giving it another try. Your feedback is incredibly valuable and helps us do better.

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