Claude definitely engage in some shady and illegal behavior. I wanted to see what the annual plan would cost as it was just displaying €170+VAT, and when I clicked the upgrade button to find out (I checked everywhere on the page) then I was automatically subscribed without any confirmation and without ever seeing the final price before the transaction was completed. Turns out that price was €206.50. Getting refunded was also a pain in the ass.
ponyous|7 months ago
qilo|7 months ago
diggan|7 months ago
Parent clearly stated they only saw "€170+VAT" and not €206.55, so of course they expected to see €206.55 before the purchase went through. Not sure what anyone else would expect?
iamsaitam|7 months ago
OtherShrezzing|7 months ago
Maybe they added a card fee in at the end, but if they didn’t make that abundantly clear, they’ve broken a law in most countries which use the Euro.
Etheryte|7 months ago
Insanity|7 months ago